Return Policy
Return Policy
At Coytopic, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, you may return it for a refund or exchange within 30 days of the purchase date.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unopened and in its original packaging.
- In the same condition that you received it.
Non-returnable Items
The following items are not eligible for return:
- Perishable goods such as food.
- Sale items.
- Gift cards.
Return Process
- Contact our customer service team at Phone: 931-692-8830
Gmail: [email protected] to initiate a return. Please include your order number and the reason for the return. - Pack the item securely in its original packaging.
- Ship the item to the following address: Coytopic Returns Department
4761 Elmwood Ave, Los Angeles, CA 90004, USA
Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Exchanges
If you need to exchange an item, please contact our customer service team at Phone: 931-692-8830 – Gmail: [email protected] . Exchanges are subject to product availability.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, please contact us at:
Coytopic 4761 Elmwood Ave, Los Angeles, CA 90004, USA
Phone: 931-692-8830
Gmail: [email protected]
